Yes, we are delighted to offer our customers a lifetime warranty on suitcases for purchases made from 11th May 2023, reflecting our commitment to timeless design, quality, and excellence.

With our lifetime warranty, you can confidently embark on your journeys, knowing that we have you covered throughout the lifetime of your luggage.

For suitcases purchased prior to 11th May 2023, we will continue to honour our previously sold 10-year warranty.

For more information on our lifetime warranty click here.

We do not offer warranties on other products like bags and accessories. All suitcases purchased at Antler from 11th May 2023 come protected with a lifetime warranty, showcasing our commitment to quality and durability.

To register your warranty simply click the link here and complete the form. A copy of your details will be registered in the country you live in, for future reference, and your will receive a confirmation email of the details you entered. 

Please keep a copy of your purchase receipt as you will need this for any warranty claim that you want to make in the future.

Should you need to make a warranty claim, you can find all the details here.

The Antler warranty covers faults caused by defective workmanship or materials but excludes mishandling by carriers such as airport baggage handlers. The warranty covers the cost of a repair, or, at our discretion, a replacement within the UK. Shipping fees to and from our repair centre apply. The warranty does not cover damage due to general wear and tear.

To activate your warranty, please register your purchase online via our Warranty Registration form.

If you bought your Antler product outside the UK, where Antler does not have a direct sales presence, all warranty claims will be at the discretion of the Antler distributor and does not cover associated PayPal or bank fees incurred by the nominated refund method. If no Antler distributor is present, your claim will be considered in the UK.

Our warranty doesn't cover damages caused by airline mishandling. However, you can file a claim directly with the airline for compensation, as they are typically responsible for damage that occurs during transit. Be sure to report the damage as soon as possible - ideally prior to leaving the airport - and provide any necessary documentation, such as photo evidence of the damage and your flight details.